End User Agreement

This End User Agreement (the “Agreement”) is between you and the operator of Formation (“we,” “us”). It governs your use of Formation — the web application, its API, and the related sign-in service at esports-tools.com (together, the “Service”). By creating an account, signing in, or using the Service, you agree to this Agreement, our Privacy Policy, and our Data We Collect document, which together describe how we handle information. If you don’t agree, don’t use the Service.

If you use Formation on behalf of an organization (a team, club, school, or company), you confirm you have authority to bind that organization, and “you” includes it. The Discord bot is covered by additional Discord Bot Terms.

You must be at least 13 years old. If you are under 18 (or the age of majority where you live), you may use the Service only with the permission of a parent or legal guardian, and the organization that adds you is responsible for obtaining that permission. Formation is not directed at children under 13, and we delete accounts we learn belong to a child under 13.

Organizations that include minors — school and youth programs in particular — are responsible for having any consents, notices, and authorizations that law or their institution requires before entering a minor’s information into Formation.

Give us accurate information and keep it current. You’re responsible for your credentials and for everything done through your account; use a strong password and turn on two-factor authentication if available. Tell us promptly if you suspect unauthorized access. Don’t share an account or sell access to one.

Each organization is run by its owners and administrators, who decide who is invited, what each role can see and do, and what the organization stores in Formation. Owners and administrators can view and export their organization’s data, including member activity recorded in audit logs. Members should understand that their organization — not us — controls their access and the information the organization records about them.

Organization owners are responsible for their members’ and administrators’ use of the Service, for telling members what the organization records about them, and for having the right to enter the information they enter (including information about people who are not Formation users, such as recruiting prospects and opponents).

Everything your organization enters or uploads — rosters, schedules, strategies, messages, files, and so on (“Your Content”) — stays yours. We claim no ownership of it. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and display Your Content only as needed to operate, secure, support, and improve the Service for you, and to comply with law.

You represent that you have the rights needed to provide Your Content and that it does not violate anyone’s rights or the law. If you send us feedback or suggestions, we may use them without restriction or compensation.

You agree not to:

• break the law or violate anyone’s rights, or use the Service to harass, threaten, or discriminate;
• upload content you don’t have the right to share, or that is malicious, or that sexualizes minors;
• probe, scan, overload, or attempt to circumvent security, rate limits, or access controls;
• reverse-engineer, scrape, or resell the Service, or use it to build a competing product;
• access data you aren’t authorized to see, or share API keys and credentials;
• use the Service to send spam or unsolicited bulk messages.

We may remove content or restrict access that we reasonably believe violates this section.

Formation connects to services you choose to enable, such as Discord, Riot Games, Steam, and your browser’s notification service, and it sends email through a delivery provider. Those services have their own terms and privacy practices, and we aren’t responsible for them or for their availability or changes. Using an integration means you authorize us to exchange the data it needs with that service.

Messages you send to Formation Support are stored with your organization’s account and may be forwarded to our private support channel so we can respond. We may email you about your account, security, and changes to the Service or these terms, and may occasionally ask an organization’s owner to complete a short survey. You cannot opt out of essential account and legal notices.

Formation is under active development. Features may change, be added, or be removed, and the Service may be unavailable for maintenance or for reasons outside our control. We don’t guarantee uninterrupted or error-free operation. Don’t rely on Formation as the only way to deliver anything time-critical.

Formation is currently provided free of charge. If we introduce paid plans, we will give notice before anything changes, and you will not be charged unless you agree to the pricing and terms then presented.

The Service, including its software, design, and branding, is owned by us and our licensors and protected by law. We grant you a limited, revocable, non-transferable right to use it in accordance with this Agreement. No other rights are granted, and our names and logos are not licensed to you.

If you believe content on Formation infringes your copyright, email [email protected] with a description of the work, where the material is located, your contact information, a statement that you have a good-faith belief the use is unauthorized, and a statement, under penalty of perjury, that your notice is accurate and that you’re authorized to act for the owner. We may remove content and terminate repeat infringers.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will meet your needs, that data or reminders will always be delivered, or that analytics or third-party data (such as game statistics) will be accurate. Some jurisdictions don’t allow certain disclaimers, so parts of this section may not apply to you.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, missed matches, missed reminders, or loss of goodwill, however caused. Our total liability for all claims relating to the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the claim or (b) US$100. These limits do not exclude liability that cannot be excluded by law.

You’ll defend and indemnify us against claims, losses, and reasonable expenses (including attorneys’ fees) arising from Your Content, your violation of this Agreement or the law, or your organization’s handling of its members’ information — except to the extent caused by our own breach or misconduct.

You can stop using Formation at any time. Organization owners can request deletion of their organization’s data as described in the Privacy Policy. We may suspend or terminate access, with or without notice, for conduct that violates this Agreement or creates risk or legal exposure. After termination we will make reasonable efforts to let an organization’s owners export their data for 30 days unless we’re prohibited from doing so or the termination is for serious misuse. Sections that by nature should survive (including 5, 11, and 13–19) do.

This Agreement is governed by the laws of the state in which the operator of Formation is based, without regard to conflict rules. Before filing a claim, you agree to contact us and try in good faith to resolve the dispute informally for at least 30 days. Any claim not resolved that way must be brought in the state or federal courts located in that state, and you consent to that jurisdiction. Nothing here limits rights you have under mandatory consumer-protection law where you live.

We may update this Agreement, the Privacy Policy, and the Data We Collect document at any time. When we do, we will notify you — by email to the address on your account and/or with a notice inside Formation — and we will change the effective date at the top of this page. For material changes we aim to give at least 14 days’ notice before they take effect.

If you keep using Formation after a change takes effect, you accept the updated Agreement, the Privacy Policy, and the Data We Collect document. If you don’t agree with a change, stop using Formation and contact us, and we’ll delete your data. Which version of our documents you accepted, and when, is recorded with your account.

This Agreement and the documents it references are our entire agreement with you about the Service. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision isn’t a waiver. You may not assign this Agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of the Service. Neither party is liable for delay caused by events beyond its reasonable control.

Questions or legal notices: [email protected].